Executive / senior industry position, administration
Jacobs is seeking a Top Secret cleared Systems Administrator. The position supports our government customer located in Vienna, VA. Anticipated Award Date: June 30, 2020.
Install, maintain and troubleshoot Microsoft Windows Server and related systems on all enclaves.
Maintain Windows Server, Active Directory/LDAP, MS Exchange, WSUS, PowerShell, and DNS.
Maintain the physical and virtual Windows Server, Exchange, SQL Server, SharePoint and related environments for customer maintained networks.
Perform patching of Windows Servers, workstations and related systems.
Assist Service Desk with Windows related troubleshooting as needed.
Perform troubleshooting analysis of Microsoft servers, workstations and associated systems as well as software.
Test and deploy new operating system versions and security patches.
Address escalated tickets for customer enclave issues at the Tier 2 level.
Administer Windows based applications for customer enclave issues at the Tier 2 level.
Coordinate issue resolution for Microsoft server based problems on customer Networks with customer HQ.
Monitor, diagnose, configure and performance tune systems to optimize effectiveness of memory, disk and OS kernel.
Coordinate and execute software deployments and patches for all customer developed windows based applications.
Document systems and processes including new design and configuration and documenting existing processes and systems. Document problems and resolutions for future reference utilizing ticket tracking, After Action Reviews (AAR) or other documentation processes.
Provide technical support and guidance to users, as needed, in a friendly and professional manner.
Configure system backups, rotate, test and inventory backup tapes.
Develop and maintain technical documentation for all areas of responsibility.
Troubleshoot complex issues independently as well as working with other engineering teams.
Attend meetings as assigned; plan and carry out assignments; clearly communicate statuses of tasks.
Interpret IT policies, standards, and guidelines.
Test and optimize the functionality of systems, networks, and data.
Ensure optimal use of commercially available products.
Write and/or edit technical documents to include business Quotes, reports, user manuals, briefings, presentations, functional descriptions, system specifications, guidelines, special reports, and other project deliverables to meet contract requirements, proficiently using Microsoft Office (Outlook, Word, PowerPoint, Project, Excel and Visio).
Effectively interface with all levels of management and technical personnel using good oral and written communication skills
May be designated as a member of the Emergency Response Group (ERG) to support actual and scheduled COOP activities.
Remediate identified Plan of Action and Milestones (POA&M) related to obtaining and/or maintaining a systems Authority to Operate (ATO).
6 years of relevant IT experience.
Must be able to demonstrate working in a 24/7 operational environment and working on call rotation.
Must be able to demonstrate knowledge of IT concepts, principles, methods, and practices.
Must be able to demonstrate working knowledge of a Tier 2/3 Operational environment working on production systems and software including SAN/NAS, databases, virtualization and the entire Microsoft Office suite.
Must be able to demonstrate working knowledge of cloud technology and vendors. At least 1 of the positions must have a Microsoft Certified Solutions Associate (MCSA): Windows Server 2012 or later
Top Secret Clearance
Master’s degree with 2 years of relevant experience; OR
Bachelor’s degree with 4 years of relevant experience; OR
Associate’s degree with 6 years of relevant experience; OR
8 years of relevant experience
Requires sitting for extended periods of time at a desk (90%). Requires sitting at a computer terminal for long periods of time (90%). There is a possibility that due to parking availability and location of work area walking moderate to long distances can sometimes be required.
Equipment and Machines
Requires ability to operate a personal computer, a telephone, copier, and other general office equipment (100%). Ability to conduct evaluation of third and fourth generation or current state of the art computer hardware and software and its ability to support specific requirements, interfacing with other equipment and systems.
Attendance is critical. Work hours are normally 8 hours per day and 5 days per week, Monday through Friday. Being prompt is important to provide continuous and on-going service to customers. Attendance is important to maintain continuity of service. Work outside of normal duty hours may be required with as little as one hour advance notice. Overtime is infrequent, but important when required (1%).
Other Essential Functions
Must be able to communicate effectively, both verbally and in writing. Must be able to interface with individuals at all levels of the organization. Must be able to obtain unescorted access to work areas. Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.